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The objectives of this study: to prove that the adapted SERVQUAL model can be applied to measure the service quality, compare guests‟ expectation and perceptions on service quality of business hotels and indicate the priority service quality dimension based on the business hotels guest‟s expectations and perceptions. The study‟s output can be used by the hotel managers as a guideline to improve service quality of the hotel.
10 p dnulib 30/09/2019 332 1
Từ khóa: Measuring service quality in the hotel industry, Measuring service quality, The adapted servqual, Chiayi and Tainan cities, Service quality of the hotel
The 4th Industrial Revolution has had a great impact on the sectors of economic, social and cultural life, including tourism. The 4th Industrial Revolution will contribute to the diversification of tourism products and increase the attractiveness of tourism. At the same time, it also gives out the requirements to localities in the tourism development strategy to become a key economic sector. In that context, Thai Nguyen province has also taken...
8 p dnulib 30/09/2019 252 1
Từ khóa: Human resources, Industrial revolution 4.0, Training human resources, Human resources in tourism, Tourism activities
Advancement of financial service industries in the technological age
Technologies have evolved with time. Technologies had deep impact on human life since Palaeolithic period. Financial Service Institutions such as Banks and Insurance houses been transformed drastically with the advent of Information Communication Technologies (ICTs). Internet being one of the vital components of modern ICT has permitted formation of extensive, lowcost and convenient financial network.
9 p dnulib 22/07/2019 317 1
Từ khóa: International Journal of computer science & communication networks, Advancement of financial service industries in the technological age, Financial service industries in the technological age, The technological age, Information Communication Technologies, Human life since Palaeolithic period
Bài giảng Hệ thống thông tin công nghiệp: Chương 2 - Bùi Quốc Anh
Bài giảng "Hệ thống thông tin công nghiệp - Chương 2: Industrial Communications and Networking" trình bày một số nội dung: Giới thiệu một số mô hình/chuẩn truyền tin trong công nghiệp; chuẩn truyền tin V24/V28 (RS-232C, RS-485 và RS-422), I2C...; các bus tiêu biểu (Profibus, CAN, Modbus,AS-I); các giao thức (ProfiBus, MODBUS và IEC 870-5); Ethernet 802.x. Mời các bạn cùng tham khảo...
42 p dnulib 22/11/2016 362 1
Từ khóa: Bài giảng Hệ thống thông tin công nghiệp, Hệ thống thông tin, Hệ thống thông tin công nghiệp, Industrial Communications and Networking, Chuẩn truyền tin trong công nghiệp, Mô hình truyền tin công nghiệp
Twilight in the Desert: The Coming Saudi Oil Shock and the World Economy
Twilight in the Desert reveals a Saudi oil and production industry that could soon approach a serious, irreversible decline. In this exhaustively researched book, veteran oil industry analyst Matthew Simmons draws on his three-plus decades of insider experience and more than 200 independently produced reports about Saudi petroleum resources and production operations. He uncovers a story about Saudi Arabia’s troubled oil industry, not to...
449 p dnulib 06/12/2012 80495 1
Từ khóa: oil industry, International economics, business investing, popular economics, Saudi oil, kinh tế dầu mỏ, công nghiệp dầu mỏ
Hydrocarbon Processing: Gas Processes Handbook 2012
This handbook showcases recent advances in licensed technologies for gas processing, particularly in the area of liquefied natural gas (LNG). The handbook includes new technologies for shale gas treating, synthesis gas production and treating, LNG and NGL production, hydrogen generation, and others. Additional technology topics covered include drying, gas treating, liquid treating, effluent cleanup and sulfur removal. The LNG industry is...
241 p dnulib 26/11/2012 327 1
Từ khóa: hydrogen, calcor process, heavy industry, processing industry, hydrocarbon processing, chế biến hydrocarbon, công nghiệp chế biến
The authors of this little book believe that there is no line of separation between the science of agriculture and the practical art of agriculture. They are assured by experience that agriculture is eminently a teachable subject. They are convinced that the theory and practice of agriculture can be taught at one and the same time. They see no difference between teaching the child the fundamental principles of farming and teaching the same...
963 p dnulib 26/11/2012 400 3
Từ khóa: agriculture, industries, practical art of agriculture, nông nghiệp, nông nghiệp dành cho người mới bắt đầu, agriculture for beginners, tài liệu giảng dạy nông nghiệp
Services Industries and the Knowledge-Based Economy
Services industries account for almost three-quarters of both gross domestic product and employment in Canada, a trend that Canada shares with other G-7 countries. Furthermore, the services sector has been responsible for most of Canada’s employment creation and much of its productivity growth over the past decade and the sector’s importance to the Canadian economy continues to increase. Thirty renowned experts contribute to this volume,...
634 p dnulib 06/11/2012 358 2
Từ khóa: công nghiệp, Services Industries, Knowledge-Based Economy, services business-sector services industries, financial services, kinh kế dịch vụ, kinh tế Canada
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